Terms of Service

This agreement is a legal contract between you and Haitun VPN (the 'Service Provider') regarding the download, installation, and use of the mobile acceleration application (the 'App').

By downloading or using the App, you confirm that you have read, understood, and agreed to this agreement. Unauthorized copying, modification, reverse engineering, source extraction, text translation, or derivative development is prohibited. Intellectual property rights related to the App belong to the Service Provider. To maintain service quality, we may adjust features, plans, or fees and will communicate material changes where appropriate. Users are responsible for device security and account confidentiality, and we do not recommend jailbreaking or rooting devices.

This Service integrates some necessary third-party services (such as Google Analytics, Firebase Crashlytics, etc.). During use, you are simultaneously bound by the respective terms of service of these partners.

Service limitations: the App depends on a stable network environment, including Wi-Fi or mobile data. The Service Provider is not responsible for inability to use the Service caused by device arrears, data caps, weak signal, carrier policies, or roaming charges. When using mobile data or roaming outside your home region, related charges are your responsibility. Before using the App, confirm that you have permission from the bill payer.

Users are responsible for their own usage behavior. If access fails because of device battery depletion, system restrictions, or third-party platform policies, it is not covered by compensation. We try to provide accurate route information, but some data may come from third-party partners, and we are not liable for direct or indirect losses arising from such data. To maintain compatibility and security, the App may release updates from time to time, and you agree to install current versions when necessary. The Service Provider reserves the right to adjust or terminate the Service as permitted by law.

Software Non-Refund Policy

Thank you for choosing our software. We are committed to providing you with the best experience. Please read our refund policy carefully before making a purchase.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.

Customer Support: We are committed to providing excellent customer support to assist you with any issues or concerns while using our software. Please contact our support team for help.

Technical Issues: In rare cases, technical issues may affect your ability to use our software as intended. We will make every effort to resolve issues promptly. However, this does not entitle you to a refund.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have any questions or concerns about our refund policy, please contact our support team for clarification.

The terms and conditions of this agreement may be updated periodically. You are advised to follow this page to obtain the latest version. Changes take effect immediately upon publication. If you have any inquiries regarding Haitun VPN's service agreement, please email [email protected] to contact us.