Privacy Policy

This Privacy Policy explains how the mobile application provided by Haitun VPN (the 'App', 'Service', or 'we') handles account, device, and connection-related information. We operate the Service on an as-is basis and aim to protect your privacy within the scope of this policy.

When you download and launch the App, we may collect operational data required to provide the Service, including Internet Protocol (IP) address, device operating system version, in-app access paths, session duration, and approximate location. This information is used to: 1. recommend suitable routes based on Haitun VPN node availability; 2. analyze connection quality through anonymized aggregate data; and 3. send necessary service updates, security notices, or account-related messages. Retention of sensitive information is limited by this policy and applicable law.

We only transmit aggregated or anonymized data to necessary third-party providers, such as Google Play Services and Firebase, for crash analysis, performance monitoring, and feature improvement. Except for the following cases, we do not share personal information: 1. compliance with legal process or regulatory requirements; 2. actions necessary to protect user safety or investigate fraud; 3. work with entrusted service providers bound by confidentiality obligations. You may stop new data collection by uninstalling the App through your device settings.

User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we have deployed multiple layers of physical and electronic defense systems to safeguard your information security in all aspects.

This Privacy Policy may be updated because of regulatory requirements or business changes. Please review this page periodically. Continued use of the Service after changes are published means you accept the revised policy. This policy is effective as of October 4, 2025. For privacy questions, contact the Haitun VPN team at [email protected].